Mail-In Repair Form
* denotes a required field.
* Name:
* Customer Address:
* City:
* State: * ZIP:
* Daytime Phone:
Please enter your fax or email address to expedite estimate.
Email Address:
* Brand of Watch:
Model/Serial Number:
* Please describe the problem you are having (be specific):

Ship To
Swiss Service Center,Inc.
19 W. Hillgrove Ave
LaGrange, IL 60525
Return Shipping Information
Your watch will be returned to this address by FedEx/UPS/USPS. A Signature will be required when your watch is returned. Please read the shipping instructions below to prevent any delays in returning your watch.

Please return my watch to:
 Check box if address is same as above.
Company Name:
* Attn:
* Customer Address:
* City:
* State: * ZIP:
How did you find us?  Search Engine (Google, Yahoo, etc.)
 Watch brand official website

Shipping Instructions
  • Your watch will be returned via FedEx/UPS/USPS to the shipping address you provided. A signature will be required when your watch is returned to protect your valuable possession.
  • Return shipping typically takes 2 to 3 days. P.O. Box addresses cause additional delays in shipping.
  • The Swiss Service Center recommends that you send your watch Registered Mail with a declared value equal to the value of the watch. In our experience, Registered mail is the most reliable carrier.
  • Please do not ship your watch in its display box; it is impossible for us to keep your watch and its box together due to the volume of watches we handle per week.
  • After receiving and inspecting your watch we will send you an estimate by email or fax number that is entered in the above form. We can also mail the estimate in writing when necessary. All watches shipped out from Swiss Service Center, Inc. are subject to a minimum $25 shipping and handling charge, unless under warranty.
  • As an authorized service agent, Swiss Service Center, Inc. provides full factory warranty repair on Victorinox Swiss Army watches. To qualify under the terms of a factory warranty, you will need to supply the warranty card or book and the original sales receipt along with your watch when shipping your factory warranted watch in for repair.
  • American Express, Discover, Visa, and Mastercard are accepted.