Mail-In Instructions

If you do not have Adobe Acrobat installed on your computer, click here to install and download a .pdf version of this form to print out and complete. We must receive printed copy of this form with your watch to diagnose your problem or give you an estimate. We cannot give estimates online.

The Swiss Service Center recommends that you send your watch to us via any method that allows you to both insure and track the package. NOTE: PLEASE DO NOT SEND WATCH BOXES. After receiving and inspecting your watch we will mail or fax you a written estimate.There is no charge for estimates: this covers an examination by a Swiss trained watchmaker, consultation with our knowledgeable staff via telephone or email. Please be advised all watches shipped out from Swiss Service Center, Inc. are subject to a shipping and handling charge of a minimum of $25.00. Swiss Service Center, Inc. provides full service repair on Rolex, Omega, Rado, Tag, Raymond Weil, Tissot, and many others. Please check our site for your brand. Victornox Swiss Army factory warranties must meet all terms of VSA's factory warranty. You will need to supply a fill out warranty card and the original sales receipt along with your watch when shipping your factory warranted watch in for repair. See Warranty Service on our site for complete details. Visa and Mastercard are accepted.

Ship To:

Swiss Service Center, Inc.
19 W. Hillgrove Ave
LA Grange, IL 60525


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